The Challenge

Today’s enterprise IT organizations face an accelerating array of challenges in the provision of ongoing value to their business constituents. With the continued evolution of technologies, significant downward pressure on operating budgets, and the recent economic downturn many organizations are accelerating efforts to improve efficiencies. Introduction of new methods and technologies, designed to keep organizations competitive in an ever changing market, forces IT departments into competition for skilled implementation resources and the need to retool their existing internal competencies. Traditional challenges include:

  • Budget pressure
  • Access to skilled labor
  • Consistent IT program governance
  • Knowledge management and transfer
  • Allocation of internal resources
  • Change management

Our Solution

Enterprise Solutions Consulting’s management team has over fifty years of combined experience advising, establishing, and operating application management services for clients at various stages of maturity. Whether dealing with aging legacy applications or preparing for implementation of new Commercial of the Shelf (COTS) applications, our AMS specialists can tailor a support model to cater to our clients’ specific business goals and objectives. Our industry proven approach encompasses the assessment, planning, setup, ongoing operations, and continuous improvement activities while introducing the necessary monitoring and governance controls to align legacy maintenance costs budget and business value objectives.

As one of the country’s most experienced Customer Information System and Enterprise Asset Management system integrators, Enterprise Solutions Consulting provides the most cost effective alternative to in-house maintenance solutions. Our extensive industry experience, breadth of technical skills, and management expertise provide the nucleus for a successful application management operation.

The Benefits

An effective application management operation can impact an organization in a variety of ways:

  • Enable transformation to new technology suites
  • Free internal resources
  • Provide variable resource capacity for demand spikes
  • Enable process re-engineering
  • Transparency of operations
  • Cost avoidance = retooling/training costs

Enterprise Solutions Consulting

Enterprise Solutions Consulting enjoys a proven track record in crafting and delivering application management solutions in support of our clients’ business goals. Our superior methodology, experience, and attention to detail enable our client IT operations to focus on high value business initiatives and integration into their organization’s value chain.

Industry Standards

Application Management Services provides an effective, efficient alternative to in-house support operations. Efficiencies are derived by tailoring specific services to the exact services combine the benefits of CMMI and ITIL best practices and are comprised of the following:

  • Corrective Services
    • Incident Management
    • Problem Management
  • Adaptive Services
    • Regulatory Modifications
  • Continuous Improvement
    • Preventative / Perfective
  • Asset Management
    • Release Management
    • Configuration Management
  • Engagement Management
    • Service Level Metrics
    • Capacity Management

Industry Experience

Enterprise Solutions Consulting brings a wealth of experience in application implementation and managed services across the following industry segments:

  • Utilities
  • Federal Government
  • Manufacturing
  • Finance
  • Insurance
  • Pharmaceutical