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Set your project baseline to comfort.

We know SaaS/cloud upgrades can be nerve-racking for utilities & cities, but we're here to help. ESC will be with you every step of the way with a toolbox full of solutions built on proven Oracle software & supported by our dedicated ESC staff.

We specialize in a simplified approach to improve your business operations:

  • 1

    our care-as-a-service (CaaS) offerings let you talk to your customers anywhere, from our unique online portal HOMETOWN HUB (HUB) to more traditional call center options with our CUSTOMER CARE 360 (CC360) services. 

  • 2

    our in-house licensed Oracle software and support through solutions like our APPLICATION MANAGED SERVICES (AMS) allows you to reap the benefits of Oracle's R&D investments while still getting personalized support (at a fraction of the cost). Whether you're looking to update your front-office, your back-office, your customer-facing elements or a complicated combination, we can make it simple for you.

We work with:

Burbank Water & Power

Alexandria Renew

Nashville Electric Services

Ultragaz

YTL PowerSeraya PTE

Edenor

City of Tempe

Seamlessly transition from legacy systems to the cloud with ESC Partners.

  • FOR UTILITIES

    Here's how ESC Partners can help you speed up your utility's digital transformation while increasing customer engagement and overall satisfaction.

  • FOR CITIES & TOWNS

    Here's how ESC Partners can help your city, town, or municipality make your processes work more efficiently todayno matter where you are in your ERP planning. 

Multiple layers of wavy curves.

Spotlights

  • millions of people rely on the ESC community every day

  • hundreds of cities & utilities are a part of our global network

  • 98% of our clients are completely satisfied with their results

  • 94% of our staff are Oracle-certified & that number grows daily

Testimonial

ESC Partners is fueled by its people—talented, driven individuals who are passionate about the work we do and the ways we and our customers together create thriving communities and build a better, smarter, more connected world.

RJ Kumar, CEO Webster, NY
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Join us @ ESC

Corner curve shape.

Ready to get started?

No matter where you are in the world, there is a local ESC Partners team available to speed up and simplify your digital transformation, cloud adoption, or customer care strategy.

Contact us