ESC's latest news & insights personalized for you:
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Three lessons learned from pioneering Oracle CCS implementation in Brazil
Our VP of Latin America reveals insights from a recent project.
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City of Tempe’s Tarja Nummela shines a light on the positives of utility customer service & the power of thank you
Insights from a utility on customer service during IUCX 2025.
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ESC Partners, SL-serco sign MOU to give utilities singular end-to-end services
Utilities get more complete support with this partnership.
We specialize in a simplified approach to improve your business operations:
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our in-house licensed Oracle software & support through solutions like our APPLICATION MANAGED SERVICES (AMS) allow you to reap the benefits of Oracle's R&D investments while still getting personalized support (at a fraction of the cost).
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our city and municipality planning team helps you organize all the details & be more efficient across the board. Whether you're looking to update your front office, your back office, your customer-facing elements, or a complicated combo, we can make it super simple for you (also at a fraction of the cost of most competitors).
ESC is a proud Oracle partner, supporting:
- Customer Cloud Service (CCS)
- Customer Care & Billing/CIS (CC&B)
- Work & Asset Management (WAM)
- Work & Asset Cloud Service (WACS)
- Field Services Cloud (OFSC)
- Oracle Cloud Infrastructure (OCI)
- Advanced Metering/Meter Data Management (MDM)
- Enterprise Resource Planning (ERP)
- Enterprise Performance Management (EPM)
- Human Capital Management (HCM)
- Oracle Integration Cloud (OIC)
- Oracle Utilities Energy Efficiency (OPOWER)
Seamlessly transition from legacy systems to the cloud today.
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FOR UTILITIES
Here's how ESC Partners can help you speed up your utility's digital transformation while increasing customer engagement & overall satisfaction.
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FOR CITIES & TOWNS
Here's how ESC Partners can help your city, town, or municipality make your processes work more efficiently today—no matter where you are in your ERP planning.
Spotlights
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millions of people rely on the ESC community every day
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hundreds of cities & utilities are a part of our global network
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98% of our clients are completely satisfied with their results
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94% of our staff are Oracle-certified & that number grows daily
City of Carmel to other utilities: Trust your Oracle software partner
City of Carmel went looking for a team that could take the lead & free up people, processes, time, & resources for other projects.
The three main pillars of ESC:
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Management Consulting Services (MCS)
Customizing the right group of knowledgeable consultants to identify your tech & process gaps.
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Implementation & Optimization (I&O)
Implementing & modernizing Oracle software to help you operate smarter & more efficiently.
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Application Managed Services (AMS)
Offering long-term support to enhance your software & keep your projects current.
Testimonial
ESC Partners is fueled by its people—talented, driven individuals who are passionate about the work we do & the ways we & our customers together create thriving communities & build a better, smarter, more connected world.
RJ Kumar, CEO Webster, NY
Ready to get started?
No matter where you are in the world, there is a local ESC Partners team available to help you with your digital transformation, cloud adoption, or SaaS project. Just reach out.