Make paying bills online a breeze for your customers with ESC PARTNERS HOMETOWN HUB (HUB)

ESC Partners’ Hometown Hub (HUB) is our simple, direct community engagement portal. It strips away unnecessary elements, providing your customers and/or citizens with an easy-to-navigate, organized interface that’s aligned to your corporate design. Our in-house customer HUB operates on a 100% API-based framework and seamlessly displays information directly from your Oracle Customer Cloud Service (CCS) environment, letting your customers execute the single most important thing they regularly need to do on a customer portal: pay their bills.

WHAT’S IN THE HUB BOX

As a certified Oracle partner, all of ESC’s products are built on proven and tested Oracle Cloud applications. Every ESC customer benefits both from the history and heft of the Oracle name, as well as the dedication and installation experience of ESC Partners. The HUB specifically includes:

• A direct interface to Oracle CCS dashboard & data
• A modular look & feel customized to your specific brand guidelines so your customer never feels like they’ve stepped away from your company website
• A streamlined portal unencumbered by outdated infrastructure & security
• Mobile friendly design without the need for a separate app
• Industry-leading components from valued partners embedded within
• A catalog of optional widgets based on your regulatory & program requirements for usage, billing, start/stop, notifications, and/or chat
• ESC Partners’ personal project manager 1:1 access

WHAT HUB BRINGS YOU

• UX-friendly environment with emphasis on delivering an easy-to-use portal
• Simplicity that should result in fewer inbound calls & emails
• 100% real-time API approach that eliminates synch issues entirely
• A streamlined build that can go live within weeks (not years) at a fraction of the cost of typical custom builds
• Improved customer satisfaction
• A valued partner here anytime you need us

A PEEK INSIDE THE HOMETOWN HUB

ABOUT ESC PARTNERS:

ESC Partners is building smarter communities from utilities work to public works with solutions in the Oracle Cloud. Let us help you take full advantage of all the Oracle SaaS options available or walk you through our personalized Care-as-a-Service (CaaS) solutions. Just send us a note via the contact form, and we'll circle back within 48 hours.

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