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Oracle vs. SAP: the research-based 2024 breakdown comparison for utilities & cities

July 17, 2024

As a proud Oracle partner, all of us at ESC admit to having a soft spot in our hearts for all that our Oracle friends and family do for utilities and cities around the world—helping communities run smoother and more efficiently for citizens. However, we can, of course, understand the need for a just-the-facts comparison of similar products and services in the run-up to an RFP or in the research phase of a new project. So, our editorial team took the time to gather more objective Oracle vs. SAP statistics and information in one easy spot. As you build out that comparative analysis, there’s no need to look farther than this aggregated information taken from media powerhouse Forbes, respected tech vendor Capterra, and even objective analysts from Gartner. (Editors’ note: All links are included for additional deep dives on the information; all information is correct according to its source material as of May 31, 2024. All information copyrighted this year.)

For the sake of an apples-to-apples comparison, we are looking purely at Oracle Fusion Cloud Enterprise Resource Planning (ERP) software and SAP S/4HANA Business One Professional.

ORACLE VS. SAP: GENERAL RANKING/RATINGS

According to Forbes (reviewed by staff advisor Kelly Main), both Oracle and SAP garner general ratings above a four (on a five-point scale). Forbes builds their ratings on a mix of editorial research and customer ratings that factor in cost, ease of use, and a handful of other unstructured data factors. (See references list for a link to the full article.)

According to Gartner, SAP and Oracle have the exact same ranking of 4.2 (once again on a five-point scale). Gartner built their rankings on verified reviews (566 for Oracle and 394 for SAP). (See references list for a link to the introductory information. Editors’ note: Deeper Gartner information may require payment for access.)

According to SelectHub, Oracle and SAP are “two of the hottest ERP solutions in the market. They both offer robust features and have high customer review scores.” (See references list for a link to the full article.)

According to Capterra, Oracle’s offerings slightly edge out SAP with a 4.7 cumulative review score vs. SAP’s 4.4 (once again on a five-point scale). (See references list for a link to the full article.)

ORACLE VS. SAP: FEATURES

According to Forbes, both offer in-depth financial options (accounts payable A/P & accounts receivable A/R), compliance possibilities, and multi-language abilities. And both are heavily investing in artificial intelligence (AI), advanced computing and machine learning (ML).

SAP stands out with language and multiple currency support and expansive HR functionality, but Oracle takes the crown with built in compliance and risk-management tools crafted for industries like utilities where those requirements can be highly specific. (See reference list for a link to the full article.)

According to Gartner, Oracle ranks higher than SAP in the following areas: discrete manufacturing, financial management. SAP ranks higher than Oracle in the following areas: complex manufacturing, third-party resource tools. The companies are neck-and-neck in the following areas: geographic coverage, support & methodology, (See references list for a link to the introductory information. Editors’ note: Deeper Gartner information may require payment for access.)

According to SelectHub, SAP has the advantage in inventory management and order management while Oracle has the advantage in customer relationship management (CRM), financials, and project management. (See references list for a link to the full article.)

According to Capterra, Oracle ranks higher in ease of use, functionality, value for money, and customer support. (See references list for a link to the full article.)

ORACLE VS. SAP: FINAL JUDGEMENT CALL

According to Forbes, “Oracle is an excellent choice for businesses looking for a robust platform that can scale with them as they grow. Businesses that need feature-rich software with lots of customization and integrations will find that Oracle gives them everything they need and more when it comes to highly specialized functionality.” (See reference list for a link to the full article.)

According to Gartner, reviews for Oracle point out obvious and significant improvements made based on customer feedback that has led to expansive module options, enhancements that make IT’s job easier in house, smooth integration and data flow, and in-depth customer support developments that make implementation a much simpler process. (See references list for a link to the introductory information. Editors’ note: Deeper Gartner information may require payment for access.)

According to SelectHub, “in this head-to-head SAP vs. Oracle comparison, Oracle Fusion Cloud stands victorious. Oracle Fusion Cloud offers more capabilities and streamlines more workflows.” (See references list for a link to the full article.)

According to Capterra, reviews point out ease of use, value for the cost, simplicity in vendor tracking and multi-property management, integration flexibility and business optimization. One review points out specifically that Oracle’s offering is “well-developed ... from business to back-end.” (See references list for a link to the full article.)

Additional head-to-head Oracle vs. SAP comparisons can be found at “The ten biggest differentiators between Oracle Fusion Cloud Application Suite and SAP S/4HANA” and “Oracle Fusion Cloud EPM vs. SAP.”

This article was aggregated by the editors at ESC Partners. While objectivity was the goal, the prevention of unintentional bias cannot be fully guaranteed. Please reach out to the authors and sources quoted for additional information or explanation.


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